Attend a free, two-hour session and learn about simple, dynamic ways to establish measurable customer service policies and ensure that they are implemented. Participants will the opportunity to share the struggles and victories of working with the public and discover steps enabling all employees to improve their daily routine and dramatically change their customer service environment. The public will notice and common, repeated complaints will become welcome praise!
Jan Jordan of Turning Point Solutions, a TSPRA “Partner”, conducts these workshops.
No workshops are scheduled at this time.
Plans are being made for fall, winter and spring workshops.
To schedule a Customer Service Workshop in your area contact the TSPRA State office.
512-474-9107
