Texas School Public Relations Association - 2011 Accountability Ratings Talking Points

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Announcements

Running late? Keep Calm and TSPRA On.

There may be weather issues in some parts of the state, but it's a balmy 35 degrees in San Antonio right now, and as our chosen theme for this year indicates, the conference must go on. We're here until Thursday, so if you're delayed or your travel plans are otherwise disrupted, we'd encourage you to travel safe and get here when you can.
Star Awards Dinner Wednesday, Feb. 25

A limited number of tickets are still available for the Star Awards Dinner, sponsored by SchoolMessenger, Wednesday, Feb. 25. Remember the attire is semi-formal/business formal. Tickets will be available at the conference as long as supplies last.
Register for the 2015 Annual Conference

The 2015 TSPRA Annual Conference will be held Feb. 23-26 at the Omni Colonnade Hotel in San Antonio.
Click here to register members and non-members from your district.
Congratulations to our 2015 Media Award Winner, Dave Berry

Dave Berry, recently retired editor of the Tyler Morning Telegraph, was selected by the Professional Awards committee as the recipient of the 2015 Media Award. Click here to read the full press release.
Northside ISD's Pascual Gonzalez named TSPRA's 2014 Key Communicator

Northside ISD's Executive Director for Communications Pascual Gonzalez has been named the 2014 Key Communicator. Click here to read about Gonzalez and the Key Communicator award.

Click here to watch his acceptance video.
TSPRA awarded NSPRA Mark of Distinction for CTPS campaign

NSPRA judges have awarded TSPRA's Celebrate Texas Public Schools campaign with a Mark of Distinction as an Exemplary Chapter. Congratulations to all those who helped make the CTPS program what it is today. Click here for more information.

Dec. 1, 2014
Membership
Sept. 19, 2014
2015 Annual Conference
Nov. 4, 2014
CTPS Video Contest

Oct. 16, 2014
Like TSPRA on Facebook
July 23, 2014
Key Communicator
November 1, 2014
CTPS Website

GOOD TO KNOW

Tips for using Twitter to provide customer service:

- Respond quickly. Don't leave questions until tomorrow. Provide an answer as soon as possible once you see the question to build a positive experience.

- Create an FAQ. If you get the same kinds of questions all the time on Twitter, then go ahead and compile them into an FAQ that will help people find their answers without having to take the time to ask.

- Know when to move problems on. If it's something you don't think you'll be able to solve via Twitter, then go ahead and direct them to an email or a phone number.

-From PR Daily