• Keep Calm TSPRA themeRunning late? Keep Calm and TSPRA On.

    There may be weather issues in some parts of the state, but it's a balmy 35 degrees in San Antonio right now, and as our chosen theme for this year indicates, the conference must go on. We're here until Thursday, so if you're delayed or your travel plans are otherwise disrupted, we'd encourage you to travel safe and get here when you can. 


    • Star Awards Dinner Wednesday, Feb. 25

      BestOfStar2014A limited number of tickets are still available for the Star Awards Dinner, sponsored by SchoolMessenger, Wednesday, Feb. 25. Remember the attire is semi-formal/business formal. Tickets will be available at the conference as long as supplies last. 
    • Congratulations to our 2015 Media Award Winner, Dave Berry

      2015 Media Award winner Dave Berry photoDave Berry, recently retired editor of the Tyler Morning Telegraph, was selected by the Professional Awards committee as the recipient of the 2015 Media Award. Click here to read the full press release.

    • TSPRA awarded NSPRA Mark of Distinction for CTPS campaign

      NSPRAs Exemplary Chapter 2014NSPRA judges have awarded TSPRA's Celebrate Texas Public Schools campaign with a Mark of Distinction as an Exemplary Chapter. Congratulations to all those who helped make the CTPS program what it is today. Click here for more information.
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    • SLH 1
    • PrintShop Ad 2014Print Shop Banner AdPrint Shop Banner Ad
    • N4MS Banner 2015 2
    • SchoolWiresHomepage


    Tips for using Twitter to provide customer service:

    - Respond quickly. Don't leave questions until tomorrow. Provide an answer as soon as possible once you see the question to build a positive experience. 

    Create an FAQ. If you get the same kinds of questions all the time on Twitter, then go ahead and compile them into an FAQ that will help people find their answers without having to take the time to ask. 

    Know when to move problems on. If it's something you don't think you'll be able to solve via Twitter, then go ahead and direct them to an email or a phone number. 

    -From PR Daily

    TSPRA E-newsletter

    Issue 187, February 18, 2015
    In this issue...

    Feature Story
    Final conference checklist

    Other Stories
     TSPRA's new president-elect
     Sign up for the Univision tour
     CTPS state judges

    Upcoming Events
    and MORE!home newspaper

    TSPRA Tweets

    Updating Cart...


    Stay tuned for the next TSPRA survey!


    Links You Can Use

    February 18, 2015

    • Nothing this week. Enjoy the conference!
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