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Customer Service Training
Register online using code TP101508.
Looking for ways to improve your school district’s relations with your community? Are you aware of the level of customer service that your district employees are providing? Research shows that school district customer service can be improved by 40%.
Attend this two-hour session and learn about simple, dynamic ways to establish measurable customer service policies and ensure that they are implemented. Participants will the opportunity to share the struggles and victories of working with the public and discover steps enabling all employees to improve their daily routine and dramatically change their customer service environment. The public will notice and common, repeated complaints will become welcome praise!
Jan Jordan of Turning Point Solutions, a TSPRA “Partner”, will conduct the workshop at the Performing Arts Center (PAC) of Hays CISD, 979 Kohler’s Krossing, Kyle, Texas 78640 (about 20 miles South of Austin) on Wednesday, October 15, 2008 from 9:30—11:30 a.m. Go to www.hayscisd.net/PAC/mapPAC.pdf for a map and driving directions.
Coffee and light refreshments will be provided. Register today for this complimentary and valuable session at www.tspra.org.
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Hold yourself responsible for a higher standard than anybody expects of you. Never excuse yourself.
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