Payments & Cancellations Payments TSPRA accepts purchase orders and checks. At this time, we do not accept any credit or debit cards. Cancellation Policy Cancellations must be made in writing by email or FAX to TSPRA e-mail to info@tspra.org. FAX: 512-477-0906 and must be received before the cancellation date stated in the registration materials. If no date is stated, it will be the policy of TSPRA to accept or reject cancellations on a case by case basis. Annual Conference: If your cancellation for the Annual Conference is received by January 30, 2008 you will receive a refund less a $50 service fee. After January 30, no cancellations will be accepted or credited. Substitutions may be made at any time, with written confirmation from the person registered. Nonmember substitutes must pay the balance of a nonmember registration if replacing a registered member. Refunds will be mailed after the conference, not before. Other Workshops and Trainings: Policies may differ from one workshop to another. But normally if your cancellation is received two weeks before the scheduled workshop or training event you will receive a refund less a $25 service fee. After that, no cancellations will be accepted or credited. Substitutions may be made at any time, with written confirmation from the person registered. Nonmember substitutes must pay the balance of a nonmember registration if replacing a registered member.	Search   Members Only Section Overview Call for Conference Presenters Annual Conference Exhibits, Ads & Sponsors Register On-Line Payments & Cancellations Ammerman Training Legal Workshops Customer Service Training Paraprofessional Career Development "Hold yourself responsible for a higher standard than anybody expects of you. Never excuse yourself."
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